Disclaimer

Last updated: August 2026

Please read this disclaimer carefully before using this website.

Information on this site

We take care to keep product descriptions, prices and availability accurate and up to date. Errors can still occur. Where an obvious error affects your order, we will contact you and you may cancel for a full refund.

Colours and images

Product photography is as true to life as we can make it, but screens display colour differently. Slight variation between the photo and the item you receive is not a defect.

External links

Links to other websites are provided for convenience. We do not control them and are not responsible for their content, products or privacy practices.

No professional advice

Content on this site, including sizing and care guidance, is general information only and is not professional advice.

Your statutory rights

Nothing in this disclaimer excludes, restricts or modifies the consumer guarantees or any other right you have under the Australian Consumer Law. Questions: support@willamelbourne.com.

Contact

Phone: +61 7 5619 5272
Email: support@willamelbourne.com

Who you are buying from

Store name: Willa Melbourne
Company name: Elevate Ecom Limited
Registered address: Unit 1603, 16/F, The L. Plaza, 367-375 Queen's Road Central, Sheung Wan, Hong Kong
Company registration number: 80663230
Email: support@willamelbourne.com
Phone: +61 7 5619 5272
Customer service: Monday to Friday 9:00 am to 5:00 pm (AEST), Saturday 12:00 pm to 5:00 pm (AEST)
Response time: within 24 hours on business days